Items will be shipped out next working day to Singpost. Working days exclusive of weekends and public holiday. For urgent need, you can whatsapp/sms at 82981670 to arrange for self-collection for total order above S$20.
Delivery from Singpost will take around 2-4 working days for Normal Mail and 1-2 working days for SmartPac(with tracking number)
For Normal Mail, seller is not responsible for Normal Mail loss by Singpost. In any event that the item did not reach out to you opted via Normal Mail, you may contact us to rearrange but there will be additional cost to be incurred from the bueyr.
Do contact us if you find an faulty/open balloon and we will replace it immediately.
We advise to inflate the alphabet balloon before the event in the case that the item has any mishap due to manufacturing problem, we are able to exchange a new set to you.