Many apologies that we are an online store and strictly no walk-in for any viewing and purchase. You will have to place online order at least 1 working day in advance.
We’ll need 1 business day (excluding Thursdays, weekends & Public Holiday) to process and pack your parcel.
You will be receiving a confirmation email from us with order number in 5 digits after we have processed the order. For example, #12345. (Do check your provided email inbox with search keyword “Misty Daydream” if you don’t receive the order number. Occasionally, the mail might be under spam folder so do check your spam inbox as well.)
(Party Decoration) – Orders will be processed and earliest collection will be from Next Working Day afternoon 3pm onwards. On subsequent days, you may collect during on our operating hours from 12pm onwards.
(Helium Balloons + Decoration Item) – Orders will be processed on the next working day and you are able to select the collection/delivery time during checkout.
(Customised Item) – Lead time or selection of date will be stated in the listing. You will receive an confirmation email once the item is ready for collection.
Quote us your Order number upon reaching. (If someone else is collecting on behalf of you, do let him/ her quote on the order number, as well as the items list.)
You will be required to come down within 60 days from the date of purchase for collection. It is advisable to seek for standard courier for parcels delivery if you think you can’t collect within 60 days as items that are not claimed within 60 days will be discarded non-refundable and not exchangeable.
NOTE: If you need urgent collection for the same day, do drop us a message with your order number via Facebook chat box at right bottom of the page to check for availability first.
Collection timing (For Items Only)
Mon, Tues: 12:00pm-6:30pm
Sat, Sun, Public Holidays : 10am-4pm
Collection timing (For Helium Balloons Only or Helium Balloons + Items)
Monday to Friday: 10am-6:30pm
Sat, Sun, Public Holidays : 10am-5pm
3 Ang Mo Kio Street 62, LINK@AMK, #08-28, S569139 (5-10 mins walk from Yio Chu Kang MRT station)
*There are reserved parking slots outside the unit. If you are driving, you may drive up to level 8 and park outside our store unit during collection for easy loading, especially for helium balloons collection.