We’ll need 1 business day (excluding Thursdays, weekends & Public Holiday) to process and pack your parcel. Order confirmation will send to your input email inbox/spam box on the next working day.

As we are not a retail store and, we strictly DO NOT accept walk-in customers currently and all the orders to be placed online at least 1 day in advance. Orders will be processed next working day and earliest collection will be from Next Working Day afternoon 3pm onwards. On subsequent days, you may collect during our operating hours.

For example, if your order is placed on a Monday, it will only be ready from Tuesday afternoon 3pm onwards earliest. From Wednesday onwards, you may collect between our normal operating hours.
If you order is placed on a Wednesday, it will only be ready for collection from our next working day Friday (packing crew is off every Thurs), afternoon 3pm onwards.
If you order is placed on a Friday, it will ONLY be ready from our next working day, Monday afternoon 3pm onwards.

You will be receiving a confirmation email from us with order number in 5 digits after we have processed the order. For example, #12345. (Do check your provided email inbox with search keyword “Misty Daydream” if you don’t receive the order number, as occasionally, the mail might be under spam folder)

Do take note of our operating days and hours and quote us your Order number upon reaching. (If someone else is collecting on behalf of you, do let him/ her quote on the order number, as well as the items list.)

You will be required to come down within 60 days from the date of purchase for collection. Otherwise, your orders will be removed from the store and voided. It is advisable to seek for standard courier for parcels delivery if you think you can’t collect within 60 days as items that are not claimed within 60 days will be discarded non-refundable and not exchangeable.

NOTE: If you need urgent collection for the same day, do drop us a message with your order number via Facebook chat box at right bottom of the page to check for availability first.

Collection timing (For Items Only)
Mon, Tues: 12:00pm-6:30pm
Wed: 2:00pm-6:30pm 
Friday: 12:00pm-6:30pm
Sat, Sun, Public Holidays : 10am-4pm

Collection timing (For Helium Balloons Only or Helium Balloons + Items)  
Mon, Tues, Wed: 10am-6:30pm
Fri: 10am-6:30pm
Sat, Sun, Public Holidays : 10am-4pm

3 Ang Mo Kio Street 62, LINK@AMK, #08-28, S569139 (5-10 mins walk from Yio Chu Kang MRT station)

*There are reserved parking slots outside the unit. If you are driving, you may drive up to level 8 and park outside our store unit during collection for easy loading, especially for helium balloons collection.