We’ll need 1 business day (excluding Thursdays, weekends & Public Holiday) to process and pack your parcel. Please note that shipping details mention below is only available for Singapore region and for other country, we will need you to email us so that we can calculate the shipping cost for you.
Order confirmation will send to your input email inbox/spam box on the next working day.
For mailing: Items will be posted out in 1-2 working days (excluding Thurs, weekends and Public Holidays). Please buffer extra 1-2 working days on top of below delivery timeline from respective courier for the parcel to reach to you. For both Normal Mail or Courier delivery, specific timeslot and request can’t be fulfilled via MEMO as it all depends on the courier route (9am to 10pm delivery) and it is beyond our control.
Singpost Normal Mail: Please be advised that Misty Daydream will not be liable for any loss and delayed parcels should you opt for Singpost Normal Mail. You are advised and recommended to opt for courier with tracking number to ensure your purchase reaches you safely. For Singpost normal mail, it is not doorstep delivery and it will be posted to letterbox only.
Standard Courier: You will be receiving tracking number/updates from the courier via SMS once the parcel has been posted out.
- In case of any shipping related matters, please contact the courier directly to follow up.
- In any mishap that the delivery fails, for instance, there is no one to receive the parcel at the point of delivery, you will need to contact the courier directly to re-schedule.
- We should not bear any responsibility with any courier delay where it is handled by external courier that is beyond our capacity in control however we will try our best to resolve this issue by liaising and communicating with the customer of the arrangement in collection if needed.
For self-collection: Items will be ready for collection on next working day (excluding Thurs, weekends and Public Holidays) 3pm onwards. Please check on collection address and availability timing from HERE.
Mailing options (Items only)
|Delivery Options||Flat Rate||Timeframe||Tracking|
|Singpost Normal Mail||SGD 1.50||2-6 working days||No tracking details (NOT Recommended). Occasionally may have mail lost or mail delay. Misty Daydream will not be liable for any loss and delayed parcels|
|Standard Courier||SGD 4.00||1-3 working days||With tracking details (Recommended)|
|Self-collection||Free||Next working day after 3pm at our warehouse (LINK@AMK)
MDD operating hours for Self-Collection:
More info CLICK HERE.
Delivery options (Helium Balloons Only or / Items + Helium Balloons)
Orders to be placed at least 2 working days or more in advance. Specific date and time with 1 hour time frame can be selected at the checkout page. Request can’t be fulfilled via MEMO in delivery without getting a confirmation from our staff for special request. If your event date and timing can’t be fulfilled from stated hours below, do inquire with us via Facebook chat box or email to firstname.lastname@example.org to check on the availability.
– Items placed together in the cart with helium balloons will be able to self collect on the next working day. Please check on collection address and availability timing from HERE.
In the case that you want items to be mailed out to you first, you will have to place separate orders with correct delivery option. Do not combine all the items and helium balloons in one order and write in MEMO to be delivered with different delivery options. For example, if you want the decors items to be mailed to you first and for helium balloons to be delivered only on the actual event date, do place separate orders, one with courier option for instance and the other separate order with helium balloons delivery service.
|Delivery Options||Flat Rate||Details|
|Helium Balloons Delivery service
(Islandwide flat rate)
|SGD 30.00||Delivery timing:
Mon, Tues, Wed, Fri: 10am-6:30pm
Sat, Sun: 10am-5pm
|Self-collection||Free||Collection from our warehouse (LINK@AMK)
More info HERE.